Scheduled Network Maintenance on Aug. 21th, 2010

[jacob]

Hello,

As part of our commitment to provide quality web hosting services, we will be completing maintenance to our network infrastructure that may temporarily affect your services.

Please read the following details carefully:

Scheduled Date and Time:
Saturday, August 21, 2010 between 12:00 AM to 3:00 AM EST

Maintenance Type:
During our recent scheduled maintenance we did extensive fail over testing on our network. During this testing, our Network Administrators located a possible fault that could cause network interruptions in the future. We are taking proactive maintenance measures to correct this fault before any issues do occur.

Estimated Downtime:
While we do not expect any prolonged issues, during the re-routing of our network, you may experience several minor outages and high latency. Regardless, we will do everything in our power to expedite the maintenance to ensure that your account(s) are minimally affected.

We do apologize for any inconvenience that this may cause you and for this reason we are providing advanced notification. Please make sure that you plan accordingly.

If you have any questions or concerns, please feel free to submit a support ticket via the help desk or contact us through our Live Concierge Chat system.

Thank you for your cooperation,